MTPA Privacy Policy

This Privacy Policy explains how the MOT Training Providers Association (MTPA) collects, uses, stores, and protects personal data in accordance with the UK GDPR and the Data Protection Act 2018. It applies to members, applicants, website visitors, and any individuals interacting with the Association.

1. Who We Are

The MOT Training Providers Association (MTPA) is a UK industry membership organisation representing MOT training providers. For all personal data collected, the MTPA acts as the Data Controller.

Contact:
Email: support@mtpa.co.uk
Address: MOT Training Providers Association, Compliance House, Rusper Road, West Sussex, RH11 0LQ.

2. What Personal Data We Collect

We may collect and process the following types of information:

  • Membership & Application Data: Name, job title, contact details, company information, registration details, experience, credibility documents, digital signature, and payment details.
  • Website & Portal Data: Login data, IP address, browser details, usage logs, analytics, and cookies.
  • Communication Data: Emails, enquiry forms, correspondence, complaints, and feedback.
  • Association Activity: Meeting attendance, consultation responses, and contributions to working groups.

3. How We Use Your Data

Your data may be used for the following legitimate purposes:

  • Processing membership applications and verifying eligibility.
  • Managing member accounts and maintaining accurate records.
  • Facilitating meetings, consultations, and Association communications.
  • Sharing industry updates, DVSA information, and relevant announcements.
  • Improving website functionality, security, and user experience.
  • Ensuring compliance with the Association’s Constitution and Code of Conduct.

We do not sell personal data to any third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity – to provide membership services and process applications.
  • Legitimate interests – to operate a professional membership organisation.
  • Legal obligation – to maintain required records and comply with regulatory duties.
  • Consent – for specific optional communications or where legally required.

5. How We Share Your Data

We may share limited personal data with:

  • Regulatory bodies such as DVSA when appropriate.
  • IT service providers supporting our website or membership systems.
  • MTPA Committee members involved in membership governance.

All third parties are required to comply with UK GDPR standards.

6. Data Storage & Security

We use appropriate technical and organisational measures to safeguard personal data, including encryption, secure servers, restricted access, and regular reviews of data handling processes. Data is stored within the UK or trusted UK-GDPR-compliant environments.

7. Data Retention

We retain data only as long as necessary:

  • Active membership records: retained while you remain a member, plus up to 6 years after.
  • Rejected applications: retained for up to 12 months.
  • Association minutes and official records: retained permanently.
  • Website analytics and logs: typically kept 12–36 months depending on provider settings.

8. Cookies & Online Tracking

Our website may use cookies to support login functionality, analyse performance, and improve user experience. Non-essential cookies can be declined through your browser settings or site cookie banner.

9. Your Rights Under UK GDPR

You have the right to:

  • Request access to personal data we hold.
  • Request correction of inaccurate or incomplete information.
  • Request deletion where legally permissible.
  • Object to processing based on legitimate interest.
  • Restrict processing in specific circumstances.
  • Request data portability.
  • Withdraw consent for communications at any time.

To exercise your rights, contact the MTPA at the email address above.

10. Data Breach Procedure

In the event of a data breach, we will assess the incident immediately, notify affected individuals where required, report to the ICO within 72 hours if necessary, and take corrective actions to prevent recurrence.

11. Changes to This Policy

The MTPA may update this Privacy Policy to reflect legal, technical, or operational changes. Any updates will be published on this website with an amended “last updated” date.

12. Contact Us

For questions, data requests, or concerns about this policy, contact:

Email: support@mtpa.co.uk
Address: MOT Training Providers Association, Compliance House, Rusper Road, West Sussex, RH11 0LQ.

Last updated: November 2025

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